Support
At Daticum, we care about the success of your business applications. You can count on us to assist you with troubleshooting any instance that might interfere with your applications. Our friendly, expert support staff has over 10 years in all aspects of system administration. You can count on our support team to assist you promptly (up to 15 minutes response time for urgent cases) and with a resolution. We take ownership of the issue and ensure the end result is what you need to continue your business.
Monitoring, Control and Maintenance
The data center has automated monitoring systems which track the UPS, batteries, climate control, internal and external links, latency, packet loss, fire system, security, external voltage, generator, fuel, oil, anti-freeze and more. In cases of any deviation or accident, our systems alerts all respected personnel via GSM.
Daticum has an expert support staff available 24/7 to maintain and assist with all equipment within the data center.